PRE-CONTRACT INFORMATION
ARTICLE 1 — SELLER INFORMATION
ARTICLE 1.1 — SELLER
Business name: YOU TOO TAKI TASARIM
Address: 6131 SOKAK NO:5/A DEDEBAŞI MAH. KARŞIYAKA/İZMİR
Telephone: +908503057552
Fax:
ARTICLE 1.2 — BUYER
The person registered as a customer on yessyoutoo.com. The address and contact details provided during registration shall apply.
ARTICLE 2 — FEATURES OF THE PRODUCT SOLD
The main characteristics of the goods or services are available at yessyoutoo.com. You may review the product's main characteristics throughout the campaign period.
The prices listed and published on the website are the sale prices. Published prices and commitments remain valid until updated or changed. Prices advertised for a limited period remain valid until the stated period ends.
The type, quantity, brand/model, color, number of items, sale price and payment method for the goods/product/service are those recorded when the order is completed.
The shipping charge for dispatching the product shall be paid by the BUYER and is non-refundable.
ARTICLE 3 — GENERAL PROVISIONS
3.1) The BUYER declares that they have read and understood the preliminary information on yessyoutoo.com concerning the product's main characteristics, sale price, payment method and delivery, and have provided the necessary electronic confirmation. By confirming this Pre-Contract Information electronically, the BUYER also confirms that, before entering into a distance contract, they have received accurately and in full the address, the main characteristics of the ordered products, their prices including taxes, and payment and delivery information that the SELLER must provide.
3.2) The product shall be delivered to the BUYER or to the person/organization at the address designated by the BUYER within the period stated in the preliminary information on the website for each product, depending on the distance to the BUYER's place of residence, without exceeding the statutory 30-day period.
3.3) The SELLER shall not be held responsible for failure to deliver the ordered product to the BUYER due to any problems encountered by the shipping company during delivery.
3.4) The SELLER is responsible for delivering the product intact, complete, in accordance with the specifications stated in the order and, where applicable, with warranty documents and user manuals.
3.5) Before the deadline for performing its contractual obligation, the SELLER may supply a different product of equivalent quality and price by informing the BUYER and obtaining their express consent.
3.6) If performance of the ordered product or service becomes impossible and the SELLER cannot fulfill its contractual obligations, it shall inform the consumer before the performance deadline and refund the total amount to the BUYER within 10 days.
3.7) Delivery requires electronic confirmation of this Pre-Contract Information Form. If the product price is not paid for any reason or the payment is canceled in the bank's records, the SELLER shall be deemed released from its obligation to deliver.
3.8) If, after delivery, the BUYER's credit card is used unfairly or unlawfully by unauthorized persons through no fault of the BUYER and the relevant bank or financial institution consequently does not pay the product price to the SELLER, the BUYER must return the delivered product to the SELLER within 3 days. In this case, shipping costs shall be borne by the BUYER.
3.9) If the SELLER cannot deliver on time due to force majeure or extraordinary circumstances such as adverse weather preventing transportation or disruption of transport, it must inform the BUYER. The BUYER may cancel the order, request a comparable replacement product where available, and/or postpone delivery until the obstruction ends. If the BUYER cancels the order, the amount paid shall be refunded in full as a single cash payment within 10 days. For credit card payments, the product amount shall be refunded to the relevant bank within 7 days after the BUYER cancels the order. Since the time for the refund to appear in the BUYER's account depends entirely on the bank's processing, the BUYER acknowledges that the SELLER cannot intervene in any delays and that a credit card refund may take an average of 2 to 3 weeks to appear in the BUYER's account.
ARTICLE 4 — RIGHT OF WITHDRAWAL
In distance contracts for the sale of goods, the BUYER may withdraw from the contract by rejecting the goods, without providing a reason or incurring legal or penal liability, within 14 (fourteen) days after the product is delivered to the BUYER or the person/organization at the designated address, excluding custom designs and ear jewelry. In distance contracts for services, this period begins on the date the contract is signed. The right of withdrawal cannot be exercised for service contracts where performance has begun with the consumer's consent before the withdrawal period ends.
To exercise this right, written notice must be sent to the SELLER by registered mail with return receipt, fax or email within 14 days, and the product must be unused in accordance with Article 5. When this right is exercised:
a) The invoice for the product delivered to the BUYER or a third party must be provided. If the original invoice was issued to a company, the return must include a return invoice issued by that company. Returns of orders invoiced to companies cannot be completed without a RETURN INVOICE.
b) The return form must be provided.
c) Returned products must be delivered complete and undamaged, together with their box, packaging and any standard accessories.
d) The SELLER must refund the total amount and return any documents placing the BUYER under an obligation within 10 days after receiving the withdrawal notice, and take back the goods within 20 days.
e) If the goods lose value or cannot be returned due to the BUYER's fault, the BUYER must compensate the SELLER for the resulting loss in proportion to their fault.
f) If exercising the right of withdrawal causes the order value to fall below the SELLER's campaign threshold, the discount received under that campaign shall be canceled.
g) The BUYER (customer) shall pay the shipping charge for sending products back to the seller when exercising the right of withdrawal, for both domestic and international orders.
h) The SELLER does not refund the shipping charge collected from the BUYER at the time of sale.
ARTICLE 5 — PRODUCTS EXCLUDED FROM THE RIGHT OF WITHDRAWAL
Under the Regulation, accessories made to the BUYER's specifications or expressly for their personal needs, ear jewelry (earrings, ear cuffs and piercing jewelry), and other products whose packaging has been opened by the BUYER cannot be returned for health and hygiene reasons.
For the application of this Pre-Contract Information, Consumer Arbitration Committees and Consumer Courts at the place where the BUYER purchased the goods or services or resides shall have jurisdiction up to the value announced by the Ministry of Industry and Trade.
The SELLER may submit complaints and objections to the consumer arbitration committee or consumer court at the place of purchase or residence, within the monetary limits set each December by the Republic of Türkiye Ministry of Industry and Trade. Information on these monetary limits is set out below:
Effective from 1/1/2012:
a) Under paragraphs 5 and 6 of the amended Article 22 of Consumer Protection Law No. 4077, the upper monetary limit for binding consumer arbitration committee decisions, or the lower limit for decisions to serve as evidence in consumer courts, is TRY 1,161.67.
b) Under the third paragraph of Article 5 of the Regulation on Consumer Arbitration Committees published in Official Gazette No. 25186 dated 1/8/2003, the lower monetary limit for provincial arbitration committees in metropolitan provinces to hear disputes is TRY 3,032.65.
This Pre-Contract Information is provided for commercial purposes.
DISTANCE SALES AGREEMENT
ARTICLE 1 — PARTIES
1.1 — SELLER
Business name: YOU TOO TAKI TASARIM
Address: 6131 SOKAK NO:5/A DEDEBAŞI KARŞIYAKA / İZMİR
Telephone: +90 5550782023
Fax:
Email address: [email protected]
1.2 — BUYER
The person registered as a customer on yessyoutoo.com.
The address and contact details provided during registration shall apply.
ARTICLE 2 — SUBJECT
This agreement sets out the parties' rights and obligations under Consumer Protection Law No. 6502 and the Regulation on the Principles and Procedures for the Implementation of Distance Contracts concerning the sale and delivery of the product whose characteristics and sale price are specified below, ordered electronically by the BUYER from the SELLER's website.
ARTICLE 3 — PRODUCT COVERED BY THE AGREEMENT
The type, quantity, brand/model, color, number of items, sale price and payment method for the goods/product/service are those recorded when the order is completed.
ARTICLE 4 — GENERAL PROVISIONS
4.1 The BUYER declares that they have read and understood the preliminary information on yessyoutoo.com concerning the product's main characteristics, sale price including all taxes, payment method, delivery and the BUYER's responsibility for delivery costs, the delivery period, and the SELLER's full business name, address and contact details, and have provided the necessary electronic confirmation.
By confirming this agreement electronically, the BUYER also confirms that, before entering into a distance contract, they have received accurately and in full the address, the main characteristics of the ordered products, their prices including taxes, and the payment and delivery information that the Seller must provide to the Consumer.
4.2 The product shall be delivered to the BUYER or to the person/organization at the designated address within the period stated in the website's preliminary information for each product, depending on the distance to the BUYER's place of residence, without exceeding the statutory 30-day period. All delivery charges referred to in Article 3 shall be paid by the BUYER and shown on the order invoice as “Shipping”.
4.3 If delivery is to a person/organization other than the BUYER, the SELLER shall not be held responsible if that person/organization refuses delivery.
4.4 The SELLER shall not be held responsible for failure to deliver the ordered product to the BUYER due to any problems encountered by the shipping company during delivery.
4.5 The SELLER is responsible for delivering the product intact, complete, in accordance with the order specifications and, where applicable, with warranty documents and user manuals.
4.6 For a justified reason, the SELLER may supply the BUYER with a different product of equivalent quality and price before the deadline for performing its contractual obligation.
4.7 If performance of the ordered product or service becomes impossible and the SELLER cannot fulfill its contractual obligations, it shall inform the consumer before the performance deadline and may supply the BUYER with a different product of equivalent quality and price.
4.8 Delivery requires a signed copy of this agreement to have reached the SELLER and payment to have been made using the BUYER's chosen payment method. If the product price is not paid for any reason or the payment is canceled in the bank's records, the SELLER shall be deemed released from its obligation to deliver.
4.9 The BUYER accepts and undertakes that the credit card details entered during checkout are correct and that they bear all legal and penal responsibility arising from use of that card. If, after delivery, the BUYER's credit card is used unfairly or unlawfully by unauthorized persons through no fault of the BUYER and the relevant bank or financial institution consequently does not pay the SELLER, the delivered product must be sent to the SELLER within 3 days. Shipping costs shall be borne by the BUYER. If the BUYER does not return the product and the product amount is not collected from the credit card for any reason, or is refunded to the card, the BUYER accepts and undertakes to transfer the product price to the SELLER's bank account without further notice.
4.10 If the SELLER cannot deliver on time due to force majeure or extraordinary circumstances such as adverse weather preventing transportation or disruption of transport, it must inform the BUYER. The BUYER may cancel the order, request a comparable replacement product where available, and/or postpone delivery until the obstruction ends. If the BUYER cancels, the amount paid shall be refunded in full as a single cash payment within 10 days.
4.11 Points awarded to the customer by the SELLER through a campaign are valid for one purchase only. These points will not be restored even if the product is returned.
For credit card payments, the product amount shall be refunded to the relevant bank within 20 days after the BUYER cancels the order. Since the time for the refund to appear in the BUYER's account depends entirely on the bank's processing, the BUYER acknowledges that the SELLER cannot intervene in any delays and that a credit card refund may take an average of 2 to 3 weeks to appear in the BUYER's account.
4.12 The information in the product descriptions must be taken into account. The products are not recommended for sensitive or allergy-prone skin. The seller shall not be held responsible for allergies or sensitivity resulting from use of the products. By approving this sales agreement, the buyer accepts this condition. The seller accepts no liability.
ARTICLE 5 — RIGHT OF WITHDRAWAL
The BUYER may withdraw without providing a reason within 14 days after the product is delivered to the BUYER or the person/organization at the designated address.
However, returns are not accepted for products specially prepared, offered for sale and/or imported for the BUYER for occasions such as New Year, public holidays and Mother's Day, or at other times, or for campaign and promotional products. The BUYER purchases on acceptance of these conditions.
To exercise the right of withdrawal, the SELLER must be notified by fax or email within 14 days and the product must be unused in accordance with Article 6. When this right is exercised:
a) The invoice for the product delivered to the BUYER or a third party must be provided. If the original invoice was issued to a company, the return must include a return invoice issued by that company. Returns of orders invoiced to companies cannot be completed without a RETURN INVOICE.
b) The return form must be provided.
c) Products must be returned within 14 days, complete and undamaged, with their box, packaging and any standard accessories. The product price shall be refunded to the BUYER within 20 days after these documents reach the SELLER.
When returning a product to the SELLER, the original invoice presented to the BUYER at delivery must also be returned to ensure consistency in accounting records. If the invoice is not sent with the product or within 5 days after dispatching it, the return will not be processed and the product will be sent back to the BUYER with shipping payable on delivery. The invoice returned with the product must bear the words “return invoice” and the BUYER's signature.
ARTICLE 6 — PRODUCTS EXCLUDED FROM THE RIGHT OF WITHDRAWAL
Under the Regulation, accessories made to the BUYER's specifications or expressly for their personal needs, and other products whose packaging has been opened by the BUYER, cannot be returned for health and hygiene reasons.
ARTICLE 7 — DEFAULT BY THE DEBTOR
If the BUYER defaults, they agree to compensate the SELLER for losses and damages caused by delayed performance. If the BUYER's default results from the SELLER's fault, the BUYER shall not be obliged to meet any claim for losses or damages.
ARTICLE 8 — JURISDICTION
For the application of this Pre-Contract Information, Consumer Arbitration Committees and Consumer Courts at the place where the BUYER purchased the goods or services or resides shall have jurisdiction up to the value announced by the Ministry of Industry and Trade.
The SELLER may submit complaints and objections to the consumer arbitration committee or consumer court at the place of purchase or residence, within the monetary limits set each December by the Republic of Türkiye Ministry of Industry and Trade. Information on these monetary limits is set out below:
Effective from 28/05/2014:
a) Under Article 68 of Consumer Protection Law No. 6502, applications must be made to district consumer arbitration committees for disputes below TRY 2,000; to provincial consumer arbitration committees for disputes below TRY 3,000; and, in metropolitan provinces, to provincial consumer arbitration committees for disputes between TRY 2,000 and TRY 3,000. Disputes above these values cannot be submitted to consumer arbitration committees.
b) For disputes above the stated values, applications must be made to the Consumer Court or, where there is no Consumer Court, to the Civil Court of First Instance acting as a Consumer Court.
This Pre-Contract Information is provided for commercial purposes.
Please note: Before signing the delivery record, check whether your package has been damaged in transit. If the package is damaged for any reason, do not sign any delivery documents; return it to the courier so that a damage report can be prepared. Replacement products will be sent to you immediately. If a damaged package is accepted, yessyoutoo.com is not responsible for damage to or missing items inside.
All of these terms and conditions are governed by Turkish law.